Returns & Refunds Policy

Last updated on: August 12, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with the purchase, your order may be eligible for refund. Please go through the below information for more details on our return policy.

Returns

We check the condition of each and every product thoroughly before we deliver it to you. So we DO NOT allow returns for the products at any cost, except if,

• The dress is damaged or a different dress is received

Any return request should be placed within 24 hours from the delivery time. All returned items must be in new, unused condition with all original tags and labels attached.

A full continuous video in unboxing is mandatory to process your return request.

Return Process

To return an item, place the item securely in its original packaging and send us an email at [email protected] with order ID, full recorded video.

Refunds

After receiving your returned product and inspecting the condition of your item, your refund will be processed. We will contact you for any details required.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Important Note:

It is mandatory that you capture a video evidence of the unboxing/unpacking of the delivered product for us to accept returns/refunds.

Questions

If you have any questions concerning our return policy, please contact us at:

• E-Mail: [email protected]